B2B Products
At the Luxembourg City Tourist Office, we’re here to support the success of our partners. We offer a range of B2B products and services designed to enhance your clients' experience of Luxembourg City and support the growth of your business. From Luxembourg Welcomers who provide a warm and authentic welcome to visitors, to hospitality training programs and tailor-made guided tours for corporates (coming soon), our solutions are designed to inspire, educate, and delight.
Luxembourg Welcomers
Luxembourg Welcomers
The Luxembourg Welcomers are mobile information agents and hosts dedicated to providing a personalized and warm welcome to your guests. They are trained to deliver tailored advice on the city’s tourist and cultural attractions, ensuring your clients have a memorable visit.
How we assist:
- Guest Reception in Hotels: Welcoming and assisting visitors at hotels, providing them with essential visitor information.
- Support at Conferences & Events: Offering guidance and information to conference participants and event attendees.
- Airport/Train Station Transfers: Welcoming and assisting groups upon arrival at airports or train stations
Any questions? Send a mail to welcomers@lcto.lu
Hospitality Staff Training
Hospitality Staff Training
Enhancing the visitor experience starts with knowledgeable and engaged hospitality professionals. The LCTO Hospitality Training is designed to equip industry staff with valuable insights into Luxembourg City, its key attractions, and the broader tourism ecosystem.
The programme is divided into two dynamic sessions, combining theoretical knowledge with hands-on discovery:
- Part 1: Conference Session (1h)
Overview of key institutional partners in Luxembourg tourism
Introduction to the LCTO – How we support you & visitors
Key insights into Luxembourg’s attractions and visitor expectations
- Part 2: Guided Tour | Field Experience (3h)
Tailor-made tour for hospitality staff
Exploration of different neighbourhoods and hidden gems
Visits to two key museums in the city
Discovering Luxembourg’s most iconic locations
This training offers hospitality professionals a unique opportunity to:
- Deepen their knowledge of Luxembourg’s neighbourhoods, attractions, and tourism ecosystem
- Strengthen their professional network within the hospitality sector
- Enhance visitor interactions and guest satisfaction
- Become a trusted source of recommendations for visitors
This training is open to all hospitality professionals in Luxembourg, with a particular focus on staff in direct contact with visitors:
- Hotel & restaurant employees
- Front desk, concierge, and guest relations staff
- Tourism and hospitality professionals eager to enhance their expertise
Upcoming Sessions & Private Training
The next training sessions are scheduled for July 9 and September 17, 2026.
Would you like a private session tailored to your team? Contact us at partners@lcto.lu to schedule a dedicated training.
Guided Tours for Corporates
Guided Tours for Corporates
to be announced